For ages 21 and above only

aci44 Responsible Gaming
Your safety, our commitment

Enjoy entertainment safely — aci44 offers you the tools to set limits, self-exclude, and get support.

Why is responsible gaming important?

Online gaming is a form of entertainment — but when it goes out of control, it can have a negative impact on personal and family life. aci44 always believes that creating a safe, transparent, and enjoyable environment for every player is our primary responsibility.

Responsible gaming means staying aware of your budget and time limits, seeking help before problems arise, and treating gaming purely as entertainment — not as a source of income. At aci44 we provide various tools and features to help you follow these principles.

Remember — gaming should be enjoyable, not stressful. If you ever feel that gaming is causing problems in your daily life, use the tools below or contact our support team directly.

21+ age requirement is mandatory

aci44 is a gaming platform for those aged 21 and above only. Creating an account for minors is strictly prohibited. If you believe someone underage you know is using this platform, please notify our support team immediately.

Our protection tools

aci44 provides the following features to keep your gaming experience safe.

Deposit limit setting

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. A waiting period will apply if you wish to increase the limit.

Self-exclusion

Close your account for a set period or permanently whenever you need to. During self-exclusion you will not be able to log in to the platform and will not receive any promotional messages.

Time-out

Take a temporary break for 24 hours to 30 days. During this time your account remains active but gaming will be completely paused. Your account will be reactivated automatically once the break ends.

Session reminders

Receive pop-up notifications at set intervals to let you know how long you have been playing. This helps you stay aware of time and avoid spending too long on the platform.

Loss Limits

Set a maximum loss amount on a daily or weekly basis. Once the set limit is reached, gaming will stop automatically, protecting you from financial loss.

Gaming history review

View your complete gaming and transaction history at any time. Review your own habits and take action if needed.

How to use the tools?

Secure your account in just a few simple steps.

Log in

Open the responsible gaming menu

Select the "Responsible Gaming" section in your account settings.

Set your preferred limits

Choose what you need — deposit limit, loss limit, time-out, or self-exclusion.

Save

Save the changes — they will take effect immediately.

Signs of a problem

There are some common signs of gaming addiction or problematic behaviour. If even one of the following signs applies to you, it is time to seek help.

Feeling a repeated urge to play in order to recover lost money.
Withdrawing from family, friends, or work because of gaming.
Betting beyond your budget or borrowing money to play.
Being unable to stop gaming, even when you want to.
Feeling restless, irritable, or anxious when not playing.
Gaming disrupting your sleep, eating, or daily routine.
Hiding your gaming from family or loved ones.

How to get support

You are not alone. The aci44 support team is always by your side. Contact us at any time.

Contact us

24/7 live chat — instant support in Bengali

Email: [email protected]

Self-exclusion requests can be made at any time

Our support representatives will listen to your concerns with complete confidentiality and help you take the right steps.

Our commitment to responsible gaming

aci44 believes that building a safe gaming environment is not just our responsibility — it is our core promise. We take the following steps to protect every player:

Preventing minors from using the platform through account verification.
Identifying suspicious gaming patterns and proactively reaching out.
Protecting data through SSL encryption and modern security technology.
Ensuring transparent bonus terms and fair gaming.
Keeping responsible gaming tools free and easily accessible.
Providing prompt and non-judgmental support at players' request.

Healthy gaming habits

Responsible gaming is not just about following limits — it is also about having a positive mindset. Keep the following tips in mind:

Always treat gaming as entertainment, not as a source of income.
Only bet an amount you can afford to lose.
Avoid playing when you are feeling down, angry, or under stress.
Take regular breaks and spend time with family and friends.
Set a budget and time limit before each session.
Do not play under the influence of alcohol or anything else.

Responsible gaming FAQ

Find answers to frequently asked questions here.

Self-exclusion is a voluntary decision where you can close your aci44 account for a set period or permanently. During this time you will not be able to log in, make deposits, or receive any promotional messages. To request self-exclusion, contact us via 24/7 live chat or email.

Yes, reducing a deposit limit takes effect immediately. However, a waiting period applies when increasing a limit — this protects you from making impulsive decisions in the heat of the moment.

Absolutely not. aci44 is for those aged 21 and above only. Age is verified during account verification. If any user opens an account with false information, it will be closed immediately and any deposited funds will not be returned.

Yes, completely safe. Your account balance remains unchanged during a time-out or self-exclusion. Once the break ends, you can log in as normal and withdraw your funds.

If a family member is struggling with a gaming problem, please inform our support team directly. We will assess the situation and take prompt action. Your identity will be kept completely confidential.

You can find more detailed information on our FAQ page. You can also contact our support team directly via live chat or email ([email protected]). We provide 24/7 support in Bengali.

Play safe, play happy

Enjoy gaming responsibly — all of aci44's games and features are now within your reach.

aci44 Responsible Gaming Your safety, our commitment