aci44 Terms and Conditions Know the Rules for Use

Last Updated: January 2026

Welcome to the aci44 platform. These terms and conditions ("Terms") form a legal agreement between aci44 and its users. By using our website, app, or any of our services, you are considered to have fully accepted all of the terms and conditions below. If you do not agree with any part of these terms, please refrain from using our platform.

These terms and conditions may change from time to time. Continuing to use the platform after any changes are made will be considered acceptance of the updated terms.

1 General Terms and Conditions

About the Platform

aci44 is an online gaming platform that provides a range of entertainment services for players in Bangladesh, including live casino, sports betting, and slot games. To use aci44's services, you must comply with these terms and conditions, the privacy policy, and the responsible gaming policy.

Eligibility Requirements

You must be at least 21 years of age. The aci44 platform is strictly prohibited for anyone under the age of 21.
You must reside in a jurisdiction where online gaming is lawful.
Each user may open only one account.
You must play under your own name and with your own funds — betting on behalf of a third party is prohibited.
aci44 reserves the right to immediately suspend or close any account if there is reason to believe the above conditions are being violated.

Scope of Services

aci44 reserves the right to modify, suspend, or discontinue any game, service, or promotional offer at any time, at its own discretion, without prior notice. We always strive to deliver an improved service, however aci44 is not liable for temporary disruptions caused by technical or other reasons.

2 Account Registration and Verification

Registration Process

To open an account with aci44, you must provide accurate, complete, and up-to-date information. Providing false or misleading information will result in the account being cancelled and all winnings may be forfeited.

The name, date of birth, and contact details provided at registration must be accurate.
Opening multiple accounts from the same person, household, device, or IP address is prohibited.
It is entirely the user's responsibility to keep their account password secure.
If unauthorized use is suspected, the aci44 support team must be notified immediately.

Identity Verification (KYC)

To keep financial transactions safe and transparent, aci44 may ask you to complete an identity verification (Know Your Customer) process at any time. Withdrawals may be temporarily suspended until verification is completed.

A copy of a national identity card, passport, or driving licence may be requested.
A utility bill or bank statement may be requested for address verification.
It is each user's responsibility to submit verification documents.

3 Financial Transactions

Deposit

The minimum deposit amount at aci44 is ৳100. We currently accept deposits via bKash, Nagad, and Rocket. Deposited funds are generally credited to the account instantly.

Accepted payment methods: bKash, Nagad, Rocket.
Minimum single deposit: ৳100.
You must use a payment method registered in your own name.
Deposits made through a third party will be rejected and returned.

Withdrawal

The minimum withdrawal amount from aci44 is ৳500. Each approved withdrawal is generally processed within 1 hour.

Minimum withdrawal: ৳500.
Withdrawal time: within 1 hour.
Withdrawals can only be made to the same payment method used for the deposit.
Withdrawals may be suspended if identity verification has not been completed.
In cases of suspicious or fraudulent activity, withdrawals will be cancelled and the account will be suspended.

Fraud and Money Laundering Prevention

aci44 is firmly committed to anti-money laundering (AML) and fraud prevention. Any suspicious financial activity will be investigated and the relevant authorities may be notified.

4 Bonuses and Promotional Offers

Welcome Bonus

New players will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times (15x).

The bonus amount becomes withdrawable only after it has been wagered 15 times.
Each player is eligible to receive the welcome bonus only once.
The bonus must be used for actual gameplay only — bonus funds cannot be withdrawn directly.
aci44 reserves the right to change the terms of the bonus programme or cancel any bonus.

VIP Programme

aci44 offers weekly cashback across four VIP tiers. The tiers and their benefits are listed below:

Bronze: Up to 0.2% weekly cashback.
Silver: Up to 0.5% weekly cashback.
Gold: Up to 0.8% weekly cashback.
Platinum: Up to 1.0% weekly cashback.
You can advance to higher VIP tiers through regular and active play.
The detailed terms of VIP benefits are subject to change, and aci44 reserves the right to change them at any time.

Other Promotional Offers

From time to time, aci44 runs various promotional offers, reload bonuses, cashback deals, and special events. Each offer has its own terms and conditions, which will be listed in detail on the offer page.

5 Gaming Rules

Fair Play Policy

aci44 is committed to maintaining a safe and fair gaming environment. All games are operated using SSL encryption and provably fair play technology.

Exploiting any error or bug in the software or system to gain an unfair advantage is strictly prohibited.
Using automated bots, scripts, or any other automated method to place bets is prohibited.
Using multiple accounts to claim bonuses or gain a betting advantage is prohibited.
Any funds or winnings credited as a result of a technical error will be considered void.

Prohibited Activities

Making transactions through unapproved payment methods.
Attempting to hack or carry out a cyber attack against the platform.
Attempting to gain unauthorized access to another user's account.
Operating multiple accounts using false information.
Using the platform as a means of money laundering.

6 Responsible Gaming Policy

Responsible Gaming

aci44 believes that gaming is a recreational activity, and we work to ensure it never becomes a cause of financial or psychological harm. This platform is only for those aged 21 or above.

Players can set their own deposit limits.
A self-exclusion option is available for temporary breaks.
For support with problematic gaming habits, please contact our 24/7 live chat support.

Read our responsible gaming page to learn more.

7 Privacy and Data Protection

Use of Personal Information

aci44 places the highest importance on protecting users' personal information. We keep your data secure using SSL encryption and modern security technology.

Your personal information will not be sold to any third party.
Information may be used for service improvement, identity verification, and meeting legal obligations.
Information may be provided in response to lawful requests from law enforcement agencies.

Read our privacy policy to learn more.

Cookie Policy

aci44 uses cookies to operate the website properly and improve the user experience. By continuing to use the website, you are consenting to the use of cookies.

8 Limitation of Liability

Limits of Responsibility

aci44 is not liable for the following:

Games being disrupted due to internet disconnection or technical errors.
Transactions being delayed due to issues with a third-party payment provider.
Unauthorized access to an account resulting from a user's own negligence or carelessness.
Services being disrupted due to natural disasters, government orders, or other unforeseeable circumstances.

Dispute Resolution

Any dispute or complaint will first be addressed through our customer support team. aci44's decision will be considered final, provided it does not conflict with applicable law.

An initial response will be provided within 7 business days of a complaint being submitted.
For transaction-related disputes, please contact our 24/7 live chat with full details.

9 Copyright and Intellectual Property

Copyright Notice

All content on the aci44 website — text, images, graphics, design, logos, software, and code — is the exclusive intellectual property of aci44. Reproducing, reusing, or distributing any part of this content without aci44's written permission is strictly prohibited.

Permission must be obtained before using aci44's brand name, logo, or trademarks.
Attempting to reverse engineer or decompile any part of the platform is prohibited.

10 Changes to Terms and Account Closure

Changes to Terms

aci44 reserves the right to change these terms and conditions at any time. For significant changes, a notice will be posted on the website and the date of the change will be updated. Continuing to use the platform after any changes will be considered acceptance of the updated terms.

Account Closure

Users may request to close their account at any time. All pending bets will be settled before the account is closed, and any eligible balance may be withdrawn.

aci44 may close an account without prior notice in the event of a breach of the terms and conditions.
If fraudulent activity is proven, all funds may be forfeited.
Reopening a closed account requires approval from aci44.

11 Contact and Support

If you have any questions about these terms and conditions or would like more information, please get in touch with us. aci44's customer support team provides service in Bengali 7 days a week, 24 hours a day.

Live Chat Support: Available 24/7 in Bengali

Email: [email protected]

These terms are governed by the laws of Bangladesh. Any legal disputes will be settled in the competent courts of Bangladesh.

To read our other policies: Privacy Policy • Responsible Gaming • FAQ